Privacy Policy

Who are we?

We are Findingaplace.com. We offer a service to customers looking to rent accommodation in London and estate agents who we believe may assist our customers in finding the appropriate accommodation or advice they are looking for. We are not estate agents or advisors ourselves.

Findingaplace.com is committed to protecting your privacy and takes its responsibilities regarding the security of customer information very seriously. This policy explains how and for what purposes we use the information collected about you via www.findingaplace.com (referred to below as 'this site'). Please read this privacy policy carefully. By using this site and any services we offer via this site, you are agreeing to be bound by this policy in respect of the information collected about you via this site.

If you have any queries or comments about the policy or our use of your personal information, please get in touch with us by emailing us at .

Overview

By using this Site, you agree that we may collect, hold, process and use your information (including personal information) for the purpose of providing you with the Site services and developing our business which shall include (without limitation):

  • Personalising your visits to the Site and developing the design and style of the Site to improve the services provided to you
  • Informing you about the latest changes to the Site, or products, services or promotional offers that you might find interesting
  • Communicating (and Personalising such communication) with you
  • Informing you if you have been successful in any Site competitions or promotions

Personal information collected and use

When you visit, and enter your details on this site, you may be asked to provide certain information about yourself, including your name and your contact details as well as information about the type of property you are looking at renting. Please do not submit your personal information to us if you do not wish for us to collect it.

Your information will enable us to provide our registered agents with the details you have submitted and our agents will search for rental accommodation on your behalf as well as provide you with advice if you have requested it. Our registered agents have access to the region you have selected only so not all agents will have access to your details, only the ones in the area you are searching for accommodation. In addition, we never disclose information to any other person.

Security and Storage

No data transmission over the Internet can be entirely secure, so we do not guarantee the security of your personal information and/or use of the Site. However, we use reasonable endeavours to protect the security of your personal information from unauthorised access or use by using encryption technology. In addition to these safeguards, your personal information is protected in the UK by the Data Protection Act 1998. This provides that the information which we hold about you should be processed fairly and lawfully, should be accurate, relevant and not excessive, not be retained for longer than is necessary and, if applicable, be kept up to date.

We follow strict security procedures to ensure that your personal information is not damaged, destroyed, or disclosed to a third party without your permission and to prevent unauthorized access to it. The computers that store the information are kept in a secure facility with restricted physical access and we use secure firewalls and other measures to restrict electronic access.

We are signed to the public register of data controllers (through the Information Commissioner's Office) due to the nature of information we hold which makes it possible for the public to enquire who is processing their data and for what reason.

Accessing Your Personal Information

If you wish to review or receive copies of the personal information we hold about you, change your marketing preferences, or have any other privacy queries please write to us (including full details of your request) at:

Data Protection Team
Findingaplace Limited
152-160 City Road
London
EC1V 2NX

We may charge a small administration fee in relation to fulfilling a request for access to personal information.

If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and in what circumstances we disclose it.